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To view and analyze incidents generated by the AIOps engine, click an Incident ID from the Incident Details page.

In the Incident Detail page:

The header section displays the details below: 

• Started On (incident started details) 
• Ended On (incident end details) 
• Status of incident  
• Type of incident 
• Service Ticket ID 
• Warning details 
• Related Incident’s details (if any).
• The impacted entities like application, services etc.
• The total count of events is separated at category level.

Click the RCA Assist icon to open or minimize the chatbot panel.