HEAL DOCUMENTATION
Welcome to HEAL docs
Learn how to monitor, analyze, and fix issues in your HEAL setup.
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Start by searching for a feature, issue, or dashboard name.
Get started in four easy steps
Access HEAL
Log in and access the HEAL platform securely.
02Explore your services
View onboarded services and understand application structure.
03View dashboards and health
Monitor application health, availability, and key KPIs.
04Detect and fix issues
Use signals to find problems, root cause, and next actions.
Popular docs
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START HERE
Start your HEAL journey
New to HEAL. Start with overview, users, and data flow.
Step by step examples
Simple flows to navigate services, dashboards, and reports.
Guides and best practices
Security, time settings, time zones, and safe usage tips.
MONITOR YOUR DATA
Data Collection
Understand audit and report data used for monitoring and analysis.
Discovery and Topology
Start from application summary and drill into service structure.
Application monitoring
Track application health, KPIs, availability, and requests.
Infrastructure monitoring
Use configuration watch to track changes and infra signals.
Digital experience
Monitor mobile experience and user impact in supported apps.
End user monitoring
Mobile and browser experience where monitoring is enabled.
Reports
Use reports to review trends, audits, and monitoring summaries.
AIOPS AND INSIGHTS
Early warning
Learn how early warning detects unusual changes before problems.
Incident details and RCA
Use problem reports and RCA to find the probable cause.
Event Correlation
Use RCA views to connect symptoms and likely root causes.
Capacity and Planning
Use heat maps and forecasts to plan capacity with trends.
ADMIN AND SETUP
Account and user access
Access, password help, logout, and user admin entry points.
Platform settings
Security, date and time settings, and time zone configuration.