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Welcome to HEAL Docs!

Frequently Asked Questions

What is HEAL and how does it help in observability?

HEAL is an AI-powered observability and AIOps platform that monitors applications, infrastructure, and user experience to detect anomalies, predict issues, and suggest root causes in real-time.

How can I access the HEAL dashboards?

Once logged in, navigate to the left-hand menu and select the relevant dashboard section. Make sure your role has the required access permissions.

Who should I contact if a metric is not updating?

Please raise a ticket with the HEAL support team via the Help section or contact your internal SRE team. Include screenshots and details of the issue for quicker resolution.

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