# https://docs.healsoftware.ai ## Posts - [Test](https://docs.healsoftware.ai/test/): Version History Doc Version Date Changes Done 1.0 27 November 2025 Initial Release Release Attributes The following table lists the release attributes. COMPONENT heal-notification-processor ATTRIBUTE heal-notification-processor_2.0.11.tar MD5SUM f9b3206c57c401e2939035436d58a824 OS NA ANCHOR CLIENT UBI GLOBAL RELEASE Yes Date 26 November 2025 Dependency HEAL V2.3.2_Upgrade Consul Keys Added/Changes No SQL Changes No Issues Addressed ID: A5X-12201 What was the issue When the signal close window is set to 15 or 30 minutes without continuous events, L2 and L3 users receive closed mails without corresponding open mails due to application-level escalation settings. What is fixed  Only users who receive open emails will now […] ## Pages - [HEAL Public Knowledge Base](https://docs.healsoftware.ai/heal-knowledge-base-2/): [epkb-knowledge-base id=1] - [V 2.3.2](https://docs.healsoftware.ai/heal_v2-3-2/): [epkb-knowledge-base id=6] - [V 2.3.4](https://docs.healsoftware.ai/heal_v2-3-4/): [epkb-knowledge-base id=5] - [HEAL Documentation and Training Content Process](https://docs.healsoftware.ai/heal-documentation-and-training-content-process/): This page explains the complete process for creating and publishing all documentation, training scripts, and training videos at HEAL. It helps all teams follow one clear workflow with no confusion. 1. Requester (PD / Engineering / QA) What They Must Do Raise a JIRA ticket for any documentation or training request. For planned releases: mark Doc & Training required = Yes in the JIRA ticket. For urgent/adhoc requests: send an email to the below IDs. For Documentation send details to:📩 productdocumentation@healsoftware.ai For Training send details to:📩 training@healsoftware.ai Share full info Feature or module name Type of content SME name Deadline […] - [HEAL Glossary](https://docs.healsoftware.ai/heal-glossary/): [WORDPRESS_PDF] - [Client-Specific](https://docs.healsoftware.ai/client-specific/): [epkb-knowledge-base id=4] - [Glossary](https://docs.healsoftware.ai/glossary/): [WORDPRESS_PDF]   - [Profile](https://docs.healsoftware.ai/profile/) - [Account](https://docs.healsoftware.ai/account/) - [Password Reset](https://docs.healsoftware.ai/password-reset/) - [Log In](https://docs.healsoftware.ai/log-in/) - [Login Customizer](https://docs.healsoftware.ai/login-customizer/): This page is used for Login Customizer plugin. It will not be visible to your readers. Do not delete it. - [V 2.3.3](https://docs.healsoftware.ai/v2-3-3/) - [V 2.3.0](https://docs.healsoftware.ai/knowledge-base-v2-3-0/) - [HEAL Public Knowledge Base](https://docs.healsoftware.ai/): HEAL DOCUMENTATION Welcome to HEAL docs Learn how to monitor, analyze, and fix issues in your HEAL setup. [widg-search-articles] Start by searching for a feature, issue, or dashboard name. Get started in four easy steps 01 Access HEAL Log in and access the HEAL platform securely. 02 Explore your services View onboarded services and understand application structure. 03 View dashboards and health Monitor application health, availability, and key KPIs. 04 Detect and fix issues Use signals to find problems, root cause, and next actions. Popular docs View all articles → Getting started with HEAL Access the UI, set your password, […] [comment]: # (Generated by Hostinger Tools Plugin)